Student Support Services

Phone (03) 5127 0102
Email studentsupportservices@gippstafe.vic.edu.au

GippsTAFE aims to provide students with a total learning experience which supports success! Services are available across all GippsTAFE training locations.

Below is a list of specific student support services available to students at GippsTAFE.

  • Course Information
  • Career Guidance
  • Student Loans
  • Disability Support
  • Koorie Support
  • Student Wellbeing
  • Campus Tours

Reception Customer Service Centres
The Reception Customer Service Centres at each campus are staffed by people with a wealth of information. If you have a query, the Customer Service Officer can usually point you in the right direction.
The Reception Customer Service Centres can assist you with:
•     Basic course information
•     Information about fees
•     Processing of fees
•     Student identification cards
•     Statement of Results
•     Campus maps
•     Public transport timetables
•     Withdrawal
•     Refund of fees
•     Enrolment
•     Exemption
•     Credit transfer
•     Personal details amendments
•     Student loan applications
•     Forms for appealing results
•     Customer feedback forms

Induction/Orientation
Induction/Orientation is conducted differently across the Institute: you may be asked to participate in an Orientation Day; you may have induction sessions at the beginning of your course or you may be given written or online materials to read.  Within the induction, you will be introduced to the Institute, the department and the course of study.  The information you receive will cover areas such as:
•    Campus amenities
•    Support services
•    Institute policies and procedures
•    Safety issues and emergency evacuation
•    Your course and assessment
•    Your entitlements and obligations
•    Internet Code of Conduct
•    Training Agreement

In addition to the Student Support Services accessible at GippsTAFE there are also student amenities areas in which students can relax and unwind, have lunch, chat or read a magazine. 

Students and the general public can also take advantage of:

If you would like further information about GippsTAFE Student Support Services contact the Student Support Officer.