Certificate II in Retail Operations
- Course Code
- SIR20207
- Course Type
- Apprenticeship / Traineeship; Accredited Course
- Course Level
- Skills Creation
- Department
- Retail
- Course Location
- Warragul; Morwell
- Course Duration
-
Full Time: 6 months
- Course Cost
- For an individual quotation of fees payable, please visit your nearest campus of GippsTAFE. Click Here for further information regarding Fees and Charges.
- Study Modes
- On Campus; Full time
- Starting Date
-
Full Time:
- Ongoing
- Enquiries
-
Morwell campus
Terry Sumner
Phone: (03) 5120 4572
Fax: 1300 094 661
Email: terrences@gippstafe.edu.au
Post: PO Box 3279, GMC 3841Warragul campus
Michelle Mason-Woods
Phone: (03) 5622 8500
Fax: 1300 094 661
Email: michellema@gippstafe.edu.au
Post: PO Box 3279, GMC 3841
Course Overview
A career in retail offers the chance to work in many different environments from food to fashion, audio to automotive.In this course, you will gain the knowledge you need for entry-level employment in the retail industry. You will learn on the latest retail technology, developing point of sales techniques and skills to enhance your employability.
You may enrol in the whole course or individual units.
Recognition of Prior Learning (RPL)
Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.Employment Prospects
• Retail assistantEntry Requirements
• At least 16 years of age.• Attendance at interview may be required.
How To Apply
Direct to InstituteAssessment
Assessment is competency based and includes practical tests, oral presentations and written assignments.Opportunities For Further Study
• Certificate III in Retail Supervision• Certificate IV in Retail Management
Can prospective students enrol in individual units?
Yes.Course Structure
| Unit Code | Unit Name |
|---|---|
| Core Units | |
| SIRXCOM001A | Communicate in the workplace |
| SIRXCCS002A |
Apply point of sale handling procedures |
| SIRCCS002A |
Interact with customers |
| SIRXIND001A |
Work effectively in a retail environment |
| SIRXICT001A |
Operate retail technology |
| SIRXCLM001A |
Organise and maintain work areas |
| SIRXOHS001A |
Apply safe working practices |
| SIRXSK001A |
Minimise theft |
| SIRXINV001A |
Perform stock control procedures |
| SIRXFIN001A |
Balance point of sale terminal |
| SIRXSLS001A |
Sell products and services |
| SIRXSLS002A | Advise on products and services |
| SIRXMER001A | Merchandise products |
| THHGHSO1B | Follow workplace hygiene procedures |