Certificate II in Retail Operations

Course Code
SIR20207
Course Type
Apprenticeship / Traineeship; Accredited Course
Course Level
Skills Creation
Department
Retail
Course Location
Warragul; Morwell
Course Duration
Full Time: 6 months
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of GippsTAFE. Click Here for further information regarding Fees and Charges.
Study Modes
On Campus; Full time
Starting Date
Full Time:
  • Ongoing
Enquiries

Morwell campus
Terry Sumner
Phone: (03) 5120 4572
Fax: 1300 094 661
Email: terrences@gippstafe.edu.au
Post: PO Box 3279, GMC 3841

Warragul campus
Michelle Mason-Woods
Phone: (03) 5622 8500
Fax: 1300 094 661
Email: michellema@gippstafe.edu.au
Post: PO Box 3279, GMC 3841

Course Overview

A career in retail offers the chance to work in many different environments from food to fashion, audio to automotive.

In this course, you will gain the knowledge you need for entry-level employment in the retail industry.  You will learn on the latest retail technology, developing point of sales techniques and skills to enhance your employability.

You may enrol in the whole course or individual units.

Recognition of Prior Learning (RPL)

Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

•    Retail assistant

Entry Requirements

•    At least 16 years of age.
•    Attendance at interview may be required.

How To Apply

Direct to Institute

Assessment

Assessment is competency based and includes practical tests, oral presentations and written assignments.

Opportunities For Further Study

•    Certificate III in Retail Supervision
•    Certificate IV in Retail Management

Can prospective students enrol in individual units?

Yes.

Course Structure

Unit Code Unit Name
Core Units  
SIRXCOM001A Communicate in the workplace
SIRXCCS002A
Apply point of sale handling procedures
SIRCCS002A
Interact with customers
SIRXIND001A
Work effectively in a retail environment
SIRXICT001A
Operate retail technology
SIRXCLM001A
Organise and maintain work areas
SIRXOHS001A
Apply safe working practices
SIRXSK001A
Minimise theft
SIRXINV001A
Perform stock control procedures
SIRXFIN001A
Balance point of sale terminal
SIRXSLS001A
Sell products and services
SIRXSLS002A  Advise on products and services
SIRXMER001A  Merchandise products
THHGHSO1B  Follow workplace hygiene procedures 

Apprenticeship and Traineeship Information

GippsTAFE is a registered training provider for traineeships in Certificate II and Certificate III in Retail Supervision.