Emotional Intelligence

Course Code
0417EMOI
Course Type
Short Course
Unit Code
0417MEMOI
Course Location
Yallourn
Course Duration
Part Time: 4 sessions/12 hours
Course Cost
$450.
Study Modes
On Campus; Part Time (Day)
Enquiries

Contact the Short Course Hotline to enrol or express your interest in this course.
Phone:  1300 657 261
Fax:  1300 094 661
Email: skillsdevelopment@gippstafe.edu.au

Course Overview

Emotional Intelligence (EI) has gained credence in the marketplace over the last ten years. EI has been described as "the capacity to effectively perceive, express, understand and manage emotions in a professional and effective manner at work".

Research also indicates that around 35% of the variance in leadership success is accounted for by EI. There are strong links between EI and:

  • Reduced occupational stress
  • Reduced absenteeism
  • Improved team effectiveness
  • Improved interpersonal relationships
  • Improved sales and service performance

COURSE STRUCTURE

Day One

  • Understanding Emotional Intelligence
  • Self Awareness and Communication
  • Awareness and Understanding of Others
  • Enhancing Decision Making

Day Two

  • Managing Emotion in the Workplace
  • Influencing others
  • Personal Action Plan


Qualifications And Recognition

Upon completion of this course students will receive a Statement of Participation.

Recognition of Prior Learning (RPL)

Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.