Course Overview

Build an interesting and varied career in hospitality with this qualification from GippsTAFE.

Designed to develop your ability as a supervisor or team leader, you'll learn both generic and specialised skills readily applicable to the workforce. The course offers the flexibility to choose a training stream that suits your interest.

Training takes place both in the classroom and in our training restaurants so you get to perfect your skills in an authentic workplace environment. You'll enhance your employability, become more confident with your skills and improve your existing hospitality experience.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Hospitality.

Recognition of Prior Learning (RPL)

Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

• Food and Beverage Attendant
• Barperson
• Team Leader/Supervisor in the Hospitality Field

Entry Requirements

• Advisable to be at 18 years of age.
• All applicants will be required to undertake an interview prior to course acceptance.
• Must have motivation to undertake and complete the course. Should have a desire to reach the supervisory level wtihin the hospitality industry.

 

How To Apply

Direct to Institute

Assessment

Assessment is competency based and includes tests, assignments and practical work.

Opportunities For Further Study

• Diploma of Hospitality

Can prospective students enrol in individual units?

Yes.

Course Structure

 

Unit Code	Unit Name	Hours
Core Units (14)
SITXCOM001A	Work with colleagues and customers	25
SITXCOM002A	Work in a socially diverse environment	20
SITXOHS001B	Follow health safety and security procedures	12
SITXOHS002A	Follow workplace hygiene procedures	15
SITXOHS004B	Implement and monitor workplace health, safety and security procedures	30
SITXCC2002A	Provide quality customer service	40
SITHIND003A	Provide and co-ordinate hospitality service	0
SITXHRM001A	Coach others in job skills	20
SITXCOM003A	Deal with conflict situations	20
SITXFIN003A	Interpret financial information	60
SITXHRM005A	Lead and manage people	60
SITXINV001A	Receive and store stock	10
SITXINV002A	Control and order stock	25
SITXMGT001A	Monitor work operations	20
Elective Units (12)
SITXCOM004A	Communicate on the telephone	5
SITXENV001A	Participate in environmentally sustainable work practices	20
SITHFAB002C	Operate a bar	35
SITFIN001A	Process financial transactions	25
SITHFAB001C	Clean and tidy bar areas	15
SITHFAB004A	Provide food and beverage service	110
SITHFAB005A	Provide table service of alcoholic beverages	50
SITHFAB009A	Provide responsible service of alcohol	10
SITHFAB010C	Prepare and serve non-alcoholic beverages	20
SITHFB012B	Prepare and serve espresso coffee	30
SITHIND001B	Develop and update hospitality industry knowledge	25
SITHFAB003A	Serve food and beverages to customers	80
SITHCCC001A	Organise and prepare food	20
SITHCCC005A	Use basic methods of cookery	45
SITHCCC027A	Prepare, cook and serve food for food service	50
SITHFAB011A	Develop and update food and beverage knowledge	50
SITHCCC007A	Prepare sandwiches	10
SITHCCC004B	Clean and maintain kitchen premises	13
SITHCCC002A	Present food	6
SITXFSA001A	Implement food safety procedures	40
SITHFAB227A	Operate and monitor cellar systems	40
SITEVT005B	Organise in house events or functions	40
SITXHRM003A	Roster staff	30
SITXADM001A	Perform office procedures	20

Please contact the selected campus for the electives they will be offering.