Course Overview

This qualification applies to community work delivered through a broad range of services providing support to enable the resolution of disputes between individuals.
It is a specialist qualfication designed to support the practice of mediation and co-mediation across a broad range of agencies, community groups and families.
Graduates at this level are required to have an understanding of indigenous culture and history and to work with community based organisations in the provision of community services.

Students may be able to shorten the length of their study by applying to have skills acquired through work, life experiences or previous qualifications formally recognised as satisfying any component of this course.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Mediation.

Recognition of Prior Learning (RPL)

Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

This program is beneficial for people required to apply the skills for mediation and conflict resolution in personal or professional settings. These may include mediators, human resource professionals, management committee, managers, team leaders, teachers, union representatives or officials, customer service staff, community and welfare workers.

Entry Requirements

Suited to a person who has current experience and skills as a mediator and can provide sufficient evidence to support this claim against the units of competency.

How To Apply

Direct to Institute

Assessment

Practical demonstrations, practical working experiences,  documents/folio, journals and or diary notes, interviews, case studies, audio taped interviews. 

Can prospective students enrol in individual units?

Yes.

Course Structure

To gain this qualification, 15 units of competency are to be achieved. There are 13 compulsory units and two [2] elective units.
Compulsory
CHCCOM403A	Use targeted communication skills to build relationships
CHCCS400A	Work within an relevant legal and ethical framework
CHCLD514A	Analyse impacts of sociological factors on clients in community work and services
CHCMED411A	Conduct a sound assessment of a dispute for mediation
CHCMED412A	Gather and use information for the mediation process
CHCMED413A	Manage communication exchanges to define the dispute
CHCMED414A	Facilitate mediation processes
CHCMED415A	Facilitate interaction between parties in mediation
CHCMED416B	Consolidate and conclude the mediation process
CHCMED417B	Reflect and improve upon professional mediation practice
CHCORG405C	Maintain an effective work environment
HLTHIR403B	Work effectively with culturally diverse clients and co-workers
HLTOHS300A	Contribute to OHS processes
Examples of electives
CHCCS426A	Provide support and care relating to loss and grief
CHCCHILD404A	Support the rights and safety of children and young people
CHCCS401B	Facilitate responsible behaviour
CHCLEG411A	Use relevant legislation in response to client needs
CHCCS422A	Respond holistically to client issues and refer appropriately
BSBINM201A	Process and maintain workplace information